Egypt

Phone repair shop software in Alexandria

Alexandria's shops know their customers by name and their phones by fault. SolderDesk keeps that history written down: every repair, every part, every warranty and every pound owed, ready for the next time the phone comes in.

Made for repair shops in Egypt

  • Invoices in pounds with VAT at 14% once your tax registration number is set, and without it for a shop that isn't registered.
  • The WhatsApp assistant answers in Egyptian Arabic, at any hour, and records the customer, the device and what they need.
  • A screen bought the same morning for one repair, recorded as a cost on that repair so its profit is right.
  • Customer cheques with their bank and date, post-dated ones counted on the day they can be cashed.
  • Deposits, statements of account and aging for the customers who pay part now and the rest later.

Not offered yet: Submitting invoices and receipts to the Egyptian Tax Authority's e-invoice and e-receipt systems is not offered yet.

And everything else the shop runs on

  • Repair tickets with the IMEI, the fault, the screen lock and photos, and a condition report the customer signs at check-in and check-out.
  • Estimates the customer approves on the phone, line by line, and a repair warranty in days on every job.
  • A repair board, a bench view for technicians, appointments and online booking.
  • Parts and accessories per branch with barcodes and reorder levels, and phones for sale kept in stock by IMEI, new or used.
  • A WhatsApp assistant on your own number, follow-ups and offers.
  • Money accounts, profit and loss, staff, payroll and reports, and you can ask your shop questions in plain words.

Try it with your own repairs

The trial is free and asks for no card. Plans are priced in dirhams and paid by card, and your own invoices are in your own currency (Egyptian Pound).